What is CenterPoint Energy?
CenterPoint Energy was established in 1882 and is headquartered in Houston, Texas.1 It is a Fortune 500 natural gas and electric utility company. CenterPoint Energy provides services to over 7 million customers in 4 states, including Texas, where it offers both natural gas and electric distribution in the Greater Houston area.2 While CenterPoint delivers electricity to certain Texas neighborhoods, electric companies like Just Energy sell and manage your home’s energy needs.
Just Energy Plans Available in the CenterPoint Service Area
CenterPoint Energy Service Areas
CenterPoint Energy’s electric service areas are located in Southeast Texas, including cities like Houston, Katy, and Laredo. 3
Shop Electricity Rates in the CenterPoint Energy Service Area
Houston Electricity Rates
Houston is home to NASA’s Johnson Space Center, various museums, and an underground network of climate-controlled tunnels.
Laredo Electricity Rates
Laredo’s unique history, architecture, and natural beauty of Lake Casa Blanca International State Park make it a standout South Texas city.
Katy Electricity Rates
Katy, Texas is a fast-growing Houston suburb known for its top-rated schools, master-planned communities, and blend of small-town charm with big-city convenience.
Some electric companies available for the CenterPoint Energy area include Just Energy, Tara Energy, and Amigo Energy.
How Just Energy Operates in CenterPoint Energy’s Service Areas
Just Energy is an energy provider while CenterPoint Energy is a utility company. Just Energy purchases electricity wholesale from energy producers and then sells it to its customers. CenterPoint’s job is to oversee the transmission and distribution of your electricity. It measures the energy consumption within your residential or commercial property. It also owns the electric infrastructure, including the towers, wires, poles, lines, and more.
Explore more: Energy Companies vs Utilities.
How to Contact CenterPoint Energy
You can reach out to CenterPoint Energy if you’re having meter issues or to report an outage or emergency, such as a downed power line or gas leak.
Customer Service:
Houston: 713-207-2222
Email Address:
Website:
Report an Outage:
online form
CenterPoint Energy FAQS
Does CenterPoint offer electricity plans?
No, CenterPoint doesn’t offer electricity plans. If you’d like an electric service plan, you must contact an energy provider, like Just Energy. Explore our Texas energy plans today.
Is there a way to lower TDU charges from CenterPoint Energy?
No, there are no ways to lower TDU charges from CenterPoint Energy. All homeowners in your area with CenterPoint as their assigned utility company are charged the same TDU rates. These rates are set and regulated by the Public Utility Commission of Texas (PUCT).
How are utility companies different from energy providers in Texas?
A utility company oversees the transmission and distribution of your electricity. It measures the energy consumption within your residential or commercial property. Additionally, the utility company owns the infrastructure, including the towers, wires, poles, lines, and more.
On the other hand, a retail electric provider (REP; also known as an energy provider) purchases electricity wholesale from energy producers and then sells it to its customers.
How is Just Energy different from CenterPoint Energy?
Just Energy sells and services your electricity, while CenterPoint Energy ensures the needed equipment and infrastructure are in place for you to receive the energy.
Who should I contact when there is a power outage?
If your utility company is CenterPoint Energy, contact them at 800-332-7143 or fill out its online report an outage form.
Find out why over a million customers trust Just Energy!
Sources:
- CenterPoint Energy. “Company History.” Accessed November 16, 2025. https://www.centerpointenergy.com/en-us/corporate/about-us/company-overview/company-history
- CenterPoint Energy. “Where We Serve.” Accessed November 16, 2025. https://www.centerpointenergy.com/en-us/corporate/about-us/company-overview/where-we-serve
- CenterPoint Energy. “Texas.” Accessed November 16, 2025. https://www.centerpointenergy.com/en-us/corporate/about-us/company-overview/where-we-serve/texas