AES Ohio Electricity Plans and Rates

Sick of rising energy bills? AES Ohio customers can shop around and find better value energy prices from Ohio electricity companies.

Compare Electricity Rates in Ohio

Thanks to deregulation, Ohio residents can switch electricity suppliers. Known as Ohio’s Energy Choice program, deregulation means AES Ohio customers can search for smarter energy solutions to rising monthly bills.

Nowadays, electric companies offer much more than just electric services. Certified Retail Electric Suppliers (CRES) like Just Energy offer fantastic and reliable fixed-rate deals alongside options to help offset household usage.

Luckily, AES Ohio customers use the open energy market to find an electric company that suits their bank balance and lifestyle. Hundreds of thousands of people are just a few clicks away from a life-changing switch. Indeed, the majority of all electricity sold in Ohio is supplied by electric companies that consumers have chosen.

Top tip: AES Ohio is also called by its previous name, Dayton Power and Light (DPL or DP&L).

Ohio Electricity Plans and Rates

Since 1999, Ohio’s deregulated energy market has involved several layers to ensure the Buckeye State’s electricity provides people with the best value.

Utility companies generate power and balance the power grid. Just Energy is one of multiple suppliers offering people electric plans in AES Ohio’s service area.

The Public Utilities Commission of Ohio (PUCO) oversees the free market to protect customers, and the Ohio Consumers’ Counsel (OCC) helps folks in disputes with anyone along that energy chain.

The new CRES players like Just Energy led to outside-the-box thinking, birthing everything from long-term, fixed-rate deals to rewarding heavy users with minimum usage offers. This mix of players in the energy market is the present and future of energy in Ohio.

Why? Almost three in five Ohioans have switched suppliers and collectively saved more than $24 billion on utility bills since 2011. Switching works.

Fixed-rate plans

• One locked electricity rate throughout your contract length.
• Stable pricing allows for simplified budgeting and peace of mind.
• Protection from changing market prices.
• Monthly bills without surprises—you know what you’ll be charged for what you’ve used.

Just Green plans

• Offset your household’s electricity use with renewable energy credits.
• Promote renewable energy production.
• Fixed prices bring worry-free energy budgeting.
• Transparent pricing makes energy bills straightforward.

Plans compatible with net metering

Register your home renewable energy source with AES Ohio for net metering. Then, start earning bill credits for excess electricity production, which will can help reduce energy bills. You can learn more about net metering in Ohio here. 

Next, secure an excellent electricity rate from Just Energy for the energy you use from the grid—increasing potential utility bill gains.

All Plans Include

• Seamless, no-fee electricity plan switching.
• Moving? Take your service with you, with no charges.
• Our Just Green add-on helps reduce your household carbon footprint.
• Continue paying your utility for your electricity usage.

How AES Ohio Works With Energy Suppliers

Ohio’s post-deregulation energy market involves utility companies generating power, balancing the power grid, restoring power after blackouts, and maintaining power lines and meters.

As such, AES Ohio continues to provide power to over half a million customers in over 24 states. Delivery charges on electric bills pay for this service. Customers cannot change their utility company or lower these delivery charges.

However, supply charges are where people can shop around for better value. CRESs like Just Energy offer plans that can lock in your supply charges so you don’t have to worry about price volatility.

How Just Energy Works With AES Ohio

Just Energy scours the energy markets for the best prices and converts those into great-value offers while AES Ohio keeps the lights on. Competition between CRES companies is designed to help people save money on energy bills. This is energy deregulation in action.

Our energy experts create fantastic long-term fixed-rate electricity prices to protect people from changing market conditions and pricing.

Our customers continue to pay AES Ohio monthly for electricity. The delivery charges remain the same, but the supply charge changes, hopefully saving customers money.

Anyone who doesn’t choose an electric company is automatically enrolled in AES Ohio’s default standard service offer (SSO). SSO rates can fluctuate, meaning the supply charges may be unpredictable. Only fixed-rate products like Just Energy’s bring reliable prices people can depend upon. That’s why it’s vital to avoid switching to the SSO rate when there are stable deals that help with energy budgeting and security.

About AES Ohio

AES Ohio started life in Dayton in 1883 as The Dayton Electric Lighting Company. Fast forward to 1911, and the power company became Dayton Power and Light Company (DP&L), providing electricity to Miami Valley and West Central Ohio.

In 1985, Miami Valley Lighting was established as a separate entity from DP&L to provide street and outdoor lighting services in the Dayton region.

Elsewhere, in 1981, AES came into being as an energy consultation firm. Within a decade, the AES company was listed on the New York Stock Exchange (NYSE: AES) and is now a Fortune 500 company.

The AES Corporation continued to grow and, in 2011, acquired DP&L (along with Miami Valley). The businesses continued with the same names until 2021, when DP&L shed its traditional name to become AES Ohio, complete with a new logo.

AES Ohio now has more than 527,000 customers across 24 states in West Central Ohio, including Miami County, Dayton, Montgomery, and Clinton. It has almost 18,000 miles of distribution lines and around 900 employees at its Dayton headquarters.

AES Ohio Products and Services

AES Ohio doesn’t only work with Just Energy in Ohio’s deregulated market. It maintains the power grid, restores electricity after power outages, and balances the grid.

AES Ohio also offers:

• Meter readings and help to install a smart meter, with almost half a million smart meters in place by 2025.
• Help to transfer electric service when you move home.
• Auto-updates and email alerts about power outages.
• Live power outage maps plus safety information covering many topics, from downed lines to around the home.
• Tree and vegetation maintenance around power grid installations, such as wires, and advice on what to plant near electrical installations are also provided.
• Support to communities through its Gift of Power program.
• Advice about installing renewable energy sources at home or business, including net metering for bill credits.
• An online marketplace to buy energy-saving devices.
• Energy- and water-saving tips for summer and winter.
• Ideas about smarter energy solutions for the power grid include installing smart meters and building a smart grid interconnecting with ever-increasing renewable energy sources.
• Electric vehicle advice, including installing home charging stations, rebates, EV buying tips, and where to find AES Ohio’s Miami Valley charge points.
• Tips to avoid utility bill scams.
• Information about emissions from its energy production sources.

AES Ohio Contact Information

Anyone signing up with Just Energy’s fixed-rate or clean energy deals can rely on our friendly customer support team.

Contact AES Ohio directly for power outages, downed lines, or outdoor lighting problems in its service area.

Depending on your inquiry, the company has several communication channels, from phone to email, online chat, mail, or an online form. Services are available in English and Spanish.

AES Ohio also has Facebook, Glassdoor, LinkedIn, X, Instagram, and YouTube accounts.

AES Ohio Phone Numbers

To contact AES Ohio directly, choose from the following contact numbers.

AES Ohio’s emergency number (power outages, emergencies): 877-4OUTAGE (877-468-8243) or report online.

People with speech or hearing impairments (TTY-TTD) who can’t use a regular phone should call 800-750-0750.

For other AES Ohio inquiries, use:

• Customer care center: 800-433-8500, from 8 a.m. to 5 p.m., Monday through Friday
• Business solutions center: 800-253-5801
• Payments (checking or savings account): 888-978-0827
• Payments (card): 888-978-0828

There is also an online chat and contact form.

How to Pay Your AES Ohio Bill

AES Ohio offers people many ways to pay their bills:

• Online: Via KUBRA EZ-PAY® from a checking or savings account (no fees) or a credit or debit card (fees apply).
• By phone: Call 888-978-0827 and pay (no fee) from a checking or savings account.
• Auto pay: Payments are deducted automatically monthly from a chosen bank account.
• In-person: At authorized agents through its service area (fees apply) from pharmacies to grocery stores.
• By mail: Send a check with the return stub in the provided envelope with an energy bill to AES Ohio, P.O. Box 740598, Cincinnati, OH 45274-0598. Allow seven days for payments to be recorded.

AES Ohio has two budgeting plans and several payment assistance programs. Budget billing sees people charged a fixed monthly amount based on their average annual usage rather than paying more in winter and less in summer.

Customers can also request a Pay Agreement to spread any outstanding monies owed over the next six to nine months of bill payments.

AES Ohio’s payment assistance programs include:

• Percentage of Income Payment Plan Plus (PIPP Plus) allows qualifying people to pay a percentage of their gross income towards utility bills rather than the actual amount.
• The Summer Crisis Program helps those over 60 who may have medical conditions or have been disconnected from their electric supply with their cooling costs in the summer.
• The Gift of Power provides relief funding to those facing disconnection.
• People with medical needs may also qualify for bill payment assistance.

AES Ohio Addresses

AES Ohio has two principal contact addresses:

General correspondence: AES Ohio, PO Box 1247, Dayton, OH 45401-1247.

Bill payment address: AES Ohio, PO Box 740598, Cincinnati, OH 45274-0598.

AES Ohio: Power Outages

The AES Ohio website has a power outage map. Here’s how to report an outage.

• Outage number: 877-4OUTAGE (877-468-8243)
• Online: You can do this via a registered AES Ohio account or phone number.

Deregulation in Ohio: What Does It Mean?

Before deregulation in 1999, Ohio had seven state electric utility companies called electric distribution utilities (EDUs). AES Ohio, then called DP&L, was one of those utilities.

The 1999 Ohio Electric Restructuring Act saw utility companies unpack the various elements of the electric and natural gas market. Generation, transmission, and supply became available to other companies.

AES Ohio continued to generate and transmit electricity, keep the lights on, and offer Standard Service Offer (SSO) variable rates. From 2001 onwards, CRES like Just Energy were able to provide people with their own electricity and natural gas rates.

Gone was a universal, fluctuating rate for everyone, and deals like Just Energy’s stable, fixed-rate, and clean energy products came in. Such innovative thinking has transformed Ohio’s energy market, lowering prices and saving billions of tons of greenhouse gas emissions.

AES Ohio also takes part in collective bargaining options called aggregation. Together, communities use their collective bargaining power to barter for better energy prices from companies. People can opt in or out of any agreement. Some aggregations look for the lowest prices, while others place more value on other aims, like clean energy from renewable energy.

The power to choose has been transformative in Ohio, with competition to meet people’s energy needs lowering prices.

What’s the Difference Between Ohio Utilities vs. Electricity Suppliers?

Ohio utilities like AES Ohio keep the lights on, maintain the power grid and restore power after outages. Customers pay for this via a delivery charge but cannot switch utilities. There are many in Ohio, including publicly owned utilities.

However, consumers in Ohio can choose their electricity supplier or CRES. Just Energy is one such option. Firms like us can change the amount you pay for the electricity you use, which appears as a supply charge on a utility bill.

The process is open and transparent. Ohio utility bills show a price-to-compare (PTC) rate. This PTC displays an individual’s estimated annual utility bill amount if they stay with the utility’s SSO rate. These numbers may push people to look for a new electric company to reduce their payments through a better electricity price.

Energy Choice Programs in Ohio

The Public Utilities Commission of Ohio (PUCO) runs the Energy Choice Ohio website. Energy Choice Ohio has an Apples to Apples tool that allows users to compare electricity and natural gas deals for their ZIP code.

The website shows AES Ohio’s comparable kilowatt-hour (kWh) price to ease the process. Customers enter their ZIP code to find offers in their area. Filters such as kWh price, contract length, and renewable energy percentage target the perfect product. You could even focus solely on Just Energy’s great value fixed-rate deals.

The Energy Choice Ohio website covers electricity and natural gas. AES Ohio doesn’t operate in the natural gas market. However, Just Energy does offer natural gas products in qualifying service areas.

Ohio Energy Switching Websites

Just Energy’s fantastic value and dependable fixed-rate and green energy offers help to save the planet and protect your wallet. We’re sure our deals will stand out on the Energy Choice Ohio website, but here are a few more reasons to join the Just Energy family.

Deregulation

A generation of Ohioans in the AES Ohio service area and beyond have enjoyed our top-notch customer service and incredible electric rates.

Plug-in Energy Choice Ohio

Energy Choice Ohio’s website offers hundreds of electricity packages. Just Energy’s packages bring great value and peace of mind.

Unlock your freedom

Almost three in five Ohioans have switched electric companies, collectively saving more than $24 billion since 2011.

Steps to navigate

Follow these three steps to shop for electricity in AES Ohio’s service area:

• Utility: Choose residential plans and select AES Ohio as your utility company.
• Explore plans: Use filters to compare fixed or variable rates to renewable energy offers.
• Enroll: With just a few clicks, AES Ohio customers could be enjoying Just Energy’s new electricity deals.

How to Make the Switch in Ohio

Switching suppliers in AES Ohio’s service area is straightforward. In Ohio, joining the Just Energy family is done quickly online:

• Enter your ZIP code.
• Review the plan details to ensure suitability.
• Select your chosen electricity plan in the AES Ohio service areas.
• Enter the requested information, including your utility account number.

Remember to check your current deal for any early termination fees.

Ohio energy companies generally ask for the following information to conclude the deal:

• Your name, address, and date of birth
• Your utility and energy account details
• Contact details like a phone number and email address
• A phone enrollment or a completed online form
• Payment options

The utility will send customers a confirmation letter. Customers have the right to rescind within the first seven days at no penalty. 

FAQs About AES Ohio

Can I switch energy suppliers in Ohio?

Thanks to Ohio’s deregulated energy market, people can switch electricity and natural gas suppliers. AES Ohio customers can switch electricity supplies only. Pop your ZIP code into Just Energy’s rate finder and browse our electric rates to kickstart the process.

Alternatively, use the Public Utilities Commission of Ohio’s Energy Choice Ohio website to compare Apples to Apples offers.

I’ve switched electric suppliers. Will AES Ohio still deliver my electricity?

AES Ohio continues to generate, transmit, and deliver electricity service to customers who switch electric suppliers. This is because AES Ohio is a utility company responsible for maintaining the power grid and generating and delivering electricity for properties.

Switching electric suppliers in the AES Ohio service areas means changing the company that supplies your home’s electricity. Switching suppliers alters the price you pay for the electricity supplied to a property. Companies like Just Energy supply electricity at an agreed price, while AES Ohio delivers that electricity.

Do I have to pay fees to switch energy suppliers?

Some energy providers charge early termination fees for people who leave their contracts early, while others require a deposit to join. Before switching suppliers, check the fine print of expiring and new deals carefully.

The power has gone out. Who do I call?

Power outages in the AES Ohio service area should be reported to AES Ohio customer services. Emergencies include damaged power lines, outages, or other electric grid-related issues.

Is it worth switching energy suppliers in Ohio?

The three in five Ohioans who have switched suppliers since 2011 have collectively saved nearly $24 billion since 2011. Sign up for Just Energy’s fixed-rate deals, and you could join that list.