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Need Help Finding Entrust Energy? Just Energy is here to help.

While Entrust Energy no longer offers electricity plans, Just Energy is here to help you find a new option. Choose from a variety of affordable plans and perks designed to make life a little easier. 

877-291-6719

Why Trust Just Energy?

Our Texas History 

Proudly serving as industry-leading energy experts for over 20 years across Texas, keeping millions of customers connected.

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Plans for Everyone 

Find a transparent electricity plan that works best for your lifestyle, from large households to apartments. 

Refer-a-Friend Program 

Share the love with friends and family and you’ll both earn $75 in bill credits within 1-2 billing cycles.1

Same-Day Electricity Capability

Sign up for an electricity plan before 12:00 pm CT, and we’ll have your power up and running the same day.2 

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Flexible Contract Terms

Pick from short-term or long-term plans to enjoy maximum flexibility. You call the shots!

Earn, Save, Shop

From bill credits to exclusive discounts, we make your energy experience truly rewarding!

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Switching to Just Energy is Easy

Enroll in a Just Energy plan by entering zip code and complete enrollment online or call us at 877-291-6719.

There is no fee to switch to Just Energy, but your current energy provider may charge a termination fee, which you can find by reading your current EFL. Just Energy will cover up to $150 for exit fees.3

Entrust Energy Frequently Asked Questions

Entrust Energy officially ceased operations in early 2021.  

Just Energy is a premier North American distributor with over 20 years of active community presence and a proud history of serving more than 1 million customers. As an industry expert, we focus on providing simple, transparent energy plans and environmentally friendly solutions that fit your lifestyle. We prioritize robust customer support and honest communication, ensuring you receive the comfort and dependable customer service you deserve from a long-standing energy retailer. 

Yes, our friendly and informative customer service team is here to help you identify the best plan for your unique home or business needs. We are dedicated to simplifying the buying process and using clear, straightforward language, so you know exactly what you are signing up for when you decide to secure your rate. 

Disclaimers

  1. Terms and conditions apply. The Refer-A-Friend program is applicable exclusively to Texas customers. Just Energy retains the right to modify the credit amount at its discretion, and the issuance of credits is subject to the company’s discretion. Upon successfully enrolling a new customer (Referee) in a residential plan lasting 12 months or more, using the unique Referral Code of the referring customer, and upon the Referee’s payment of their initial full-month Just Energy electricity bill, both the Referring customer and the Referee will each receive a one-time bill credit within 1 – 2 billing cycles. It should be noted that Just Energy holds no responsibility for issuing bill credits on enrollments received without the Referral Code. The bill credit possesses no cash value and is solely applicable as a credit on an active customer’s Just Energy bill. Any remaining bill credit will be carried forward to the next billing statement and is non-transferable. This offer is valid solely in conjunction with applicable plans accessible directly on our website or via phone. Each customer must maintain active status, their account must have an on-time payment history, and must remain on a postpaid residential plan throughout the referral process. The referral code must be used during enrollment and cannot be applied retroactively. Just Energy referral codes are exclusively valid on plans offered by Just Energy. Employee electricity plans or referrals do not qualify for Refer-A-Friend credit. The unique referral code of the Referring Customer is unlimited in its usage.

  2. If additional information is not required, you have a smart meter, and your enrollment is received before 12 PM CT, your enrollment may be accepted on the same day. Same day enrollment only applies to move-ins. Speak to a customer service representative for more details.

  3. Cancellation Fee Reimbursement: We will reimburse up to $150 of the cancellation fee charged by your previous electric provider. This promotion only applies to term agreements 12 months or greater and must be repaid to Just Energy if you switch away within 12 months of starting your Agreement. The final bill from your previous electric provider showing their cancellation fee must be submitted within 90 days of enrollment. Reimbursement will appear as a bill credit after your first full service period bill with Just Energy is paid in full. Please send a copy of your previous electric provider’s bill that includes their cancellation fee, in one of the following ways: 1) Email – customersupport@justenergy.com, 2) Mail – C/O Cancellation Fee Reimbursement Program, 5251 Westheimer Road, Suite 1000, Houston, TX 77056, or 3) Fax – 888-548-7690
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