For Alberta and Texas customers, you will receive your bill and can render payment directly to Just Energy. Consult your bill for payment options or check out our payments page for more information. Just Energy customers can also pay with a credit or debit card through our automated system by calling 1-866-268-1975.
For all other customers, Just Energy does not bill separately from your utility, we are simply listed as your supplier. Contact your utility to determine payment options.
What are my Payment Options?
Just Energy provides a variety of Payment Options to suit our customer's needs. You can pay Just energy using any of the following methods:
- You can set up Automatic Payments with Just Energy. (Click here for more details)
- You can use Just Energy's Mobile Application. (Click Here for iOS/Apple ) or (Click Here
- You can pay with your Credit Card over the phone via our IVR system at 1-866-268-1975.
- You can pay with your Credit Card over the phone with one of our trusted advisors at 1-866-587-8674
- You can pay with your Credit Card online by clicking the "Pay Now" button on the My Account page.
- You can pay through your bank or by check. (Click here for more details)
- You can pay in Cash at various locations. (Click here for more details)
What Payment Assistance Options are Available?
Just Energy works with a variety of agencies to assist our customers when making payments.
- Just Energy offers Payment Arrangements . (Click here for more details)
- There are also Pledge Options. (Click here for more details)
- All North American customers can also contact United Way Helpline at 211 (24 hours a day/7 days a week)